Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Access to medical records
The practice is registered with the Information Commissioner’s Office (ICO) and complies with the General Data Protection Regulation (GDPR). Any request for access to notes by a patient, patient’s representative or ... [continue] Access to medical records
Compliments, comments and complaints
We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if ... [continue] Compliments, comments and complaints
Freedom of information
The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the ‘classes’ of information the practice intends to routinely ... [continue] Freedom of information
General Data Protection Regulation & Patient confidentiality
Data Protection Officer: Our Data Protection Officer is: Affinity Resolutions Ltd Rowan House North 1 The Professional Quarter Shrewsbury Business Park Shrewsbury SY2 6LG Privacy Policy: Gerafon TYB Privacy Policy ... [continue] General Data Protection Regulation & Patient confidentiality
How to register
If you live within our Practice area, you can register by completing a form available from reception plus photo ID (such as passport or driving license) together with proof of ... [continue] How to register
Patient rights and responsibilities
It is your responsibility as a patient to cancel any appointment you have made in reasonable time so that another patient can benefit from the appointment slot. Even if you ... [continue] Patient rights and responsibilities
Practice boundary
Please contact the practice for information on the area covered.
Updating your details
If you change name, address or telephone number, please let our receptionists know by calling or writing to us. If you move outside the practice area you will need to ... [continue] Updating your details
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and should not be used as a substitute for the personal ... [continue] Using this website
Violent or abusive behaviour
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour
Date published: 8th October, 2014
Date last updated: 22nd October, 2014
